Pick an offer
Choose a store on the Offers page and read its reward conditions. Tap Shop via Zavrino to open the store.
Step by step
How Zavrino cashback works
From clicking an offer to receiving money in your account — here's exactly what happens, and what you need to do at each step.
Shop on the store's site
Add items and pay as you normally would, in the same browser session. Keep your order confirmation email.
Send your claim
Within 30 days of ordering, send the store name, order ID, order date and order value using our claim form.
Tracking & approval
We match your claim with the store's sales report. It shows as Pending until the store confirms or declines it.
Withdraw
When your confirmed cashback reaches ₹250, request a withdrawal to UPI or a bank account in your name.
We keep you posted
We email you whenever your claim's status changes, and tell you the reason if it's declined.
Tracking & approval
What each status means
Stores report sales to Zavrino on their own schedule. The times shown on each offer are the store's usual timelines.
| Status | What it means | What you need to do |
|---|---|---|
| Pending | Your order has been matched with the store's report. The store hasn't approved it yet — usually because its return or cancellation window is still open. | Nothing. Keep the order (returns cancel cashback). |
| Confirmed | The store has approved the sale. The cashback is added to your confirmed balance. | Withdraw once your confirmed balance reaches ₹250. |
| Declined | The store rejected the sale — for example, it was cancelled, returned or didn't meet the offer's conditions. | Check the reason in our email. Reply if you think it's a mistake. |
| Paid | We've sent the cashback to your UPI ID or bank account. | Check your account. Write to us if it hasn't arrived within 3 working days of our payment email. |
Better tracking
Help the store credit your order
- Start every purchase from the Shop via Zavrino button, even if you already have the store open.
- Allow cookies and pause ad-blockers on the store's site.
- Finish the purchase in the same browser — don't switch devices or apps unless the offer allows it.
- Empty your cart first if it already has items added before you clicked through Zavrino.
- Use only coupons that the offer's conditions allow.
Withdrawals
Getting your money
- Minimum withdrawal: ₹250 of confirmed cashback.
- Paid to a UPI ID or Indian bank account in your own name.
- Request it with our withdrawal form, from the email address you used for your claims.
- We aim to process valid requests within 7 working days.
- Zavrino charges no withdrawal fee.
We never ask for an OTP, UPI PIN, card number, CVV or password.
FAQ
Common questions
Is Zavrino free to use?
Yes. There's no fee to browse offers, send claims or withdraw cashback. Zavrino is paid a commission by partner stores; your cashback is a share of that commission.
Do I need an account?
No sign-up is needed. Your claims and cashback balance are kept against the email address you use to contact us, so please use the same email address every time you send a claim or withdrawal request.
Why is my cashback still pending?
Stores confirm a sale only after their return or cancellation window has closed, and then report it to us. The usual confirmation time is shown on each offer. We'll email you as soon as the status changes.
Why was my cashback declined?
Common reasons are a cancelled or returned order, a coupon that wasn't part of the offer, excluded products or payment methods, or the store not being able to attribute the order to Zavrino. We'll tell you the reason the store gives us.
Can I use a coupon code with cashback?
Only coupons that the offer's conditions allow. Using other coupon codes often means the store won't pay cashback on that order.
Is cashback guaranteed?
No. Cashback depends on the store confirming your order. We pay every amount that a store confirms to us for your eligible order, in line with the Cashback Policy.
Will Zavrino ever ask for my OTP or UPI PIN?
Never. To pay you we need only a UPI ID or bank account details in your name. If anyone claiming to be Zavrino asks for an OTP, PIN, CVV or password, do not share it and write to us at support@zavrino.in.
Ready to send a claim?
Have your order ID and order confirmation email handy.